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The Case for “The Case,” Part II:
What Are the Key Elements?

By Tim McCormick, Vice President
Cleveland

Tim McCormickLast month, we talked about the many reasons it is important to have a well developed “Case for Support” regardless of whether your organization is conducting a major campaign. (New$ You Can U$e, August 15, 2006, at www.fundraisingJBA.com ) Here, we’ll focus on the key elements that make up your “Case for Support.” Remember as you develop your “Case,” it should be very broad in scope so that it can used as the basis for many other development tools, such as fundraising brochures, direct mail and grant proposals.

As a starting point, think about sitting down with a donor who has the potential to give you the largest gift in your organization’s history. How would answer the following questions:

Why does your organization exist? What do you do? What makes your organization unique?

If you can answer these questions effectively, you have the core elements for your case that will define “who you are to the community.” Some critical elements that will help you answer these questions and that should be included in the “Case for Support” are:

  • Your mission, or purpose statement
  • Your organization’s vision, values and long-range plans; your goals
  • A history of your organization, including “founding families” and other milestones (a brief, bullet-pointed format is preferable here)
  • A listing of programs and services that you provide to the community (broken down by age groups and other demographic categories)
  • Descriptions of your programs/services stated in terms of the impact they have had in your community over the last three years, and your projected impact in the near future. (number of people served, outcomes achieved, economic impacts, or impacts stated in other terms that are consistent with the mission and goals of your organization)
  • Your financial strength, or capacity to do the work you do (Your income and expense statement in table or graph form for the current year, with prior-year comparisons for the past three years, and a projected budget for the next year)
  • A list of board members, other key volunteers, staff and donors

As you go through the exercise of putting this data together, don’t be like Joe Friday of the old television show Dragnet, who knows “Just the facts, Ma’am.” Think about how these facts can tell your story. How do your organization’s mission and values create passion in your volunteers, donors and staff? Does your history show a heritage of outstanding service? What are your organization’s milestones that have made a real difference? When you talk about program impact, what critical or emerging needs are your programs addressing? How can the facts demonstrate that you are responsive to the community, not stagnant?

The facts should not only tell “What you do,” but “How you do it.” Perhaps more importantly, they should show “How well you do it.” If you are the best at something, make sure you say that.

When you talk about who supports your organization, be sure to include why they are involved. (If you don’t know, ask them!) Use your financial data to demonstrate your stability and good stewardship of donors’ funds. Keep in mind that no organization is perfect; if there are areas of your case that are not as strong as they should be, focus on what you are doing to make them stronger. Be creative as you assemble the elements that are going to tell your story; it should be compelling and set your organization apart from others.

In the next installment of this series on your “Case,” we will focus on the additional components that need to be included to move your “Case for Support” to a “Case Statement” for a specific Capital or Endowment Campaign.

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